My Morning Jacket is having a fan-club pre sale for Roll Call Members on Tuesday, May 5th. Tour dates are available here. Not a member? You can join here. If you joined last year, you can check on your subscription status here.

Roll Call Deluxe Members will have access to purchase regular concert tickets starting at 10am local time. Members who still have an active membership from last year will have access at this time as well.

Roll Call Digital Members will have access to purchase regular concert tickets starting at 10:30am local time.

On the day of the pre sale, visit the Events Page and log in with the email address you used to order your membership. Tickets will be sold directly on MyMorningJacket.com and will not require a pre-sale code. We strongly recommend accessing the site using Google Chrome or Mozilla Firefox for the best possible browsing and shopping experience. 

Here are answers to our most frequently asked questions about the new memberships and upcoming pre sale:

MEMBERSHIP INFORMATION

Q: Does my preexisting membership grant me access to the pre-sale? At what time?
A: Yes, all fan club members with an active subscription who renewed prior to 2015 will have access to the pre sale at 10am local time. You can check on your expiration date here.

Q: Can I upgrade my membership if I bought the digital and want the deluxe?
A: No, since memberships go into effect automatically at the time of purchase, we can't upgrade them once they've been purchased.

Q: Can I exchange my digital or deluxe membership for one of the memberships that comes with a Waterfall bundle?
A: No, since memberships go into effect automatically at the time of purchase, we can't exchange them once they've been purchased.

Q: Can I buy the membership items without the membership?
A: At this time, these items are exclusive to 2015 Roll Call members and aren't being sold separately.

PRE-SALE INFORMATION

Q: How do I access the pre sale?
A: To access the pre sale, you need to be an active fan-club member. Fan-club members need to log into their account to access the concert ticket pre sale. During the pre sale, tickets are expected to sell quickly. Once tickets are added to a shopping cart, members have 12 mins to process the order. If the tickets are not purchased, they will be released back to the general public allotment. The system may list "Sold Out" when all inventory is in shopping carts.

Q: When do Roll Call Deluxe Members get access to the pre sale?
A: Roll Call Deluxe Members will get access to pre-sale concert tickets on Tuesday, May 5th, at 10am - local market time. Any active members who renewed prior to the 2015 membership will have access to pre sale tickets at this time as well.

Q: When do Roll Call Digital Members get access to the pre sale?
A: Roll Call Digital Members will get access to pre-sale concert tickets on Tuesday, May 5th, at 10:30am - local market time.

Q: What will be available during the pre sale?
A: Concert tickets will be available during this pre sale.

Q: How many tickets can I buy?
A: There is a 4 ticket limit.

Q: What do I do if tickets for my date sell out?
A: Only a limited number of tickets are being sold during the fan-club pre sale. If tickets for your date sell out, there will be another chance to purchase tickets during the general on sale on 05/09/15.

Q: What browser should I use when participating in a pre-sale?
A: Although all browsers should work to load the site during a Roll Call pre-sale we advise using the most recent version of either Chrome or Firefox on a desktop or laptop for an optimal experience. Please note: our platform does not support browsers older than IE9.

Q: I'm a fan-club member and I already bought tickets. Where do I get information on early entry?
A: With the tour starting in 2 weeks, we're putting a list together of FAQ's for early entry. This will be posted as soon as the details are finalized. Thanks for your patience while we work these details out. 

If you have any additional questions, please contact our Fan Support Team.